3. Service Error Codes
Service Error Codes
This section contains the error codes related to the operations of the relevant service.
Service Operations
E-Export Service: Table 1 lists the error codes and their descriptions for the service.
| Service Error Codes | Description |
|---|---|
| STA-100 | OPERATION SUCCESSFUL |
| ERR-20001 | INVALID OPERATION KEY |
| ERR-20002 | INVALID OPERATION KEY |
| ERR-20003 | SECURITY INFORMATION MUST BE PROVIDED |
| ERR-20004 | processKey INFORMATION CANNOT BE EMPTY |
| ERR-20005 | X GROUP CODE PRODUCT GROUP DOES NOT EXIST. |
| ERR-20006 | X GROUP NAMED PRODUCT GROUP DOES NOT EXIST. |
| ERR-20007 | X GROUP CODE AND Y GROUP NAMED PRODUCT GROUP DO NOT EXIST. |
| ERR-20008 | If any of width, length, height INFORMATION is NULL or 0, desi INFORMATION CANNOT BE NULL or 0. |
| ERR-20009 | productGroupName INFORMATION CANNOT BE NULL. |
| ERR-20010 | desi INFORMATION CANNOT BE MORE THAN 50,000 DESI. |
| ERR-20011 | senderPostCode INFORMATION CANNOT BE NULL. |
| ERR-20012 | sellerAddressPoint INFORMATION CANNOT BE EMPTY. |
| ERR-20013 | sellerAddressCity INFORMATION CANNOT BE EMPTY. |
| ERR-20014 | sellerAddressCounty INFORMATION CANNOT BE EMPTY. |
| ERR-20015 | sellerAddress INFORMATION CANNOT BE EMPTY. |
| ERR-20016 | sellerAddressPostCode INFORMATION CANNOT BE EMPTY. |
| ERR-20017 | sellerAddressPhone1 INFORMATION CANNOT BE EMPTY. |
| ERR-20018 | sellerAddressEmailAddress INFORMATION CANNOT BE EMPTY. |
| ERR-20019 | sellerAddressOfficialPerson INFORMATION CANNOT BE EMPTY. |
| ERR-20020 | recordType INFORMATION CANNOT BE NULL. |
| ERR-20021 | UNDEFINED COLLECTION POINT: outletLocationId: X |
| ERR-20022 | UNDEFINED EXIT POINT: outletLocationId: X |
| ERR-20023 | senderAddress INFORMATION CANNOT BE NULL. |
| ERR-20024 | senderOfficialPerson INFORMATION CANNOT BE NULL. |
| ERR-20025 | senderPhone1 INFORMATION CANNOT BE NULL. |
| ERR-20026 | UNDEFINED ARRIVAL POINT: destinationLocation: X |
| ERR-20027 | senderCountryName INFORMATION IS INVALID. |
| ERR-20028 | X PRODUCT CODE PRODUCT DOES NOT EXIST |
| ERR-20029 | senderCityName/senderCountyName INFORMATION IS INVALID. |
| ERR-20030 | recipientCountryName INFORMATION IS INVALID. |
| ERR-20031 | recipientCityName INFORMATION IS INVALID. |
| ERR-20032 | IF A DATE RANGE QUERY WILL BE MADE, startDate and endDate PARAMETERS CANNOT BE EMPTY |
| ERR-20033 | startDate PARAMETER CANNOT BE LARGER THAN endDate PARAMETER. |
| ERR-20034 | ALL REQUEST PARAMETERS CANNOT BE EMPTY. |
| ERR-20035 | QUERY DATE RANGE CANNOT BE MORE THAN 30 DAYS. |
| ERR-20036 | customerOrderNumber INFORMATION CANNOT BE NULL. |
| ERR-20037 | recordType INFORMATION CANNOT BE NULL. |
| ERR-20038 | exportType INFORMATION CANNOT BE NULL. |
| ERR-20039 | exportType INFORMATION CAN ONLY BE MACRO OR MICRO, NO OTHER OPTION ALLOWED. |
| ERR-20040 | FOR MICRO EXPORT, THE INVOICE AMOUNT CANNOT EXCEED 15,000 EURO AND THE TOTAL WEIGHT OF THE ORDER CANNOT EXCEED 300 KG. |
| ERR-20041 | senderTitle INFORMATION CANNOT BE NULL. |
| ERR-20042 | senderCountryName CANNOT BE OTHER THAN TURKEY. |
| ERR-20043 | senderCityName INFORMATION CANNOT BE NULL. |
| ERR-20065 | senderCountyName INFORMATION CANNOT BE NULL. |
| ERR-20044 | senderPostCode INFORMATION CANNOT BE NULL. |
| ERR-20045 | PRODUCT NAMED PRODUCT DOES NOT EXIST. |
| ERR-20046 | X PRODUCT NAMED AND Y CAP DEFINED PRODUCT DOES NOT EXIST. |
| ERR-20047 | X CAP DEFINED PRODUCT DOES NOT EXIST |
| ERR-20048 | receptionType INFORMATION CANNOT BE OTHER THAN receivedFromAddress/itWillBring. |
| ERR-20049 | X PRODUCT CODE AND Y PRODUCT NAMED PRODUCT DOES NOT EXIST. |
| ERR-20050 | recipientType INFORMATION CANNOT BE NULL. |
| ERR-20051 | recipientType INFORMATION CAN ONLY BE B2B OR B2C, NO OTHER OPTION ALLOWED. |
| ERR-20052 | recipientTitle INFORMATION CANNOT BE NULL. |
| ERR-20053 | recipientCountryName INFORMATION CANNOT BE NULL. |
| ERR-20054 | recipientCountryName CANNOT BE TURKEY. |
| ERR-20055 | X PRODUCT CODE, Y PRODUCT NAMED AND Z CAP DEFINED PRODUCT DOES NOT EXIST. |
| ERR-20056 | recipientCityName INFORMATION CANNOT BE NULL. |
| ERR-20057 | recipientAddress INFORMATION CANNOT BE NULL. |
| ERR-20060 | recipientPostCode INFORMATION CANNOT BE NULL. |
| ERR-20061 | recipientOfficialPerson INFORMATION CANNOT BE NULL. |
| ERR-20062 | recipientPhone1 INFORMATION CANNOT BE NULL. |
| ERR-20063 | recipientPhone2 INFORMATION CANNOT BE NULL. |
| ERR-20064 | recipientEmail INFORMATION CANNOT BE NULL. |
| ERR-20066 | X ID’D PRODUCT DOES NOT EXIST. |
| ERR-20067 | X ID’D EXIT POINT DOES NOT EXIST. |
| ERR-20068 | NO OPERATION CAN BE PERFORMED ON A PRODUCT IN USE. |
| ERR-20069 | containerDefination: FOR COMPOSITE PRODUCT, MULTIPLE PRODUCT COMPONENTS MUST BE PASSED FOR THE PRODUCTS. |
| ERR-20070 | X IS AN INVALID COUNTRY. |
| ERR-20071 | X - Y IS AN INVALID COUNTRY - CITY. |
| ERR-20072 | X - Y - Z IS AN INVALID COUNTRY - CITY - COUNTY. |
| ERR-20073 | Y - Z IS AN INVALID CITY COUNTY. |
| ERR-20074 | Z IS AN INVALID COUNTY. |
| ERR-20075 | X - Z IS AN INVALID COUNTRY - CITY. |
| ERR-20076 | X - Z IS AN INVALID COUNTRY - COUNTY. |
| ERR-20077 | Y IS AN INVALID CITY. |
| ERR-20078 | X PRODUCT CODE AND Y CAP DEFINED PRODUCT DOES NOT EXIST. |
| ERR-20079 | logCode CAN CONTAIN A MAXIMUM OF 7 CHARACTERS. |
| ERR-20080 | If width, length, height INFORMATION is provided, desi INFORMATION MUST NOT BE PROVIDED. |
| ERR-20081 | If width, length, height INFORMATION is not provided, desi INFORMATION CANNOT BE NULL or 0. |
| ERR-20082 | isFreeSenderInfo: yes, receptionType: itWillBring, FOR PASSED COMMUNICATIONS, outletLocationId INFORMATION CANNOT BE EMPTY. |
| ERR-20083 | isFreeSenderInfo: no, receptionType: itWillBring, FOR PASSED COMMUNICATIONS, outletLocationId INFORMATION CANNOT BE EMPTY. |
| ERR-20084 | isFreeSenderInfo: no, receptionType: receivedFromAddress, outletLocationId cannot be empty for the passed messages. |
| ERR-20085 | paymentMethod cannot be NULL. |
| ERR-20086 | For paymentMethod, only economy or express type can be selected. |
| ERR-20087 | transportType cannot be NULL. |
| ERR-20088 | For transportType, only road or airWay type can be selected. |
| ERR-20089 | Delivery point cannot be determined according to the values received in the REQUEST. |
| ERR-20090 | customerOrderNumber cannot be NULL. |
| ERR-20091 | senderName cannot be NULL. |
| ERR-20092 | senderSurname cannot be NULL. |
| ERR-20093 | senderEmail cannot be NULL. |
| ERR-20094 | senderPhoneAreaCode cannot be NULL. |
| ERR-20095 | senderPhone cannot be NULL. |
| ERR-20096 | senderAddress cannot be NULL. |
| ERR-20097 | senderPostCode cannot be NULL. |
| ERR-20098 | senderCity cannot be NULL. |
| ERR-20099 | senderCounty cannot be NULL. |
| ERR-20100 | senderCountry cannot be NULL. |
| ERR-20101 | Either senderTaxNumber or senderIdentityNumber must be provided. |
| ERR-20102 | senderBuildingNumber cannot be NULL. |
| ERR-20103 | recipientName cannot be NULL. |
| ERR-20104 | recipientSurName cannot be NULL. |
| ERR-20105 | recipientEmail cannot be NULL. |
| ERR-20106 | recipientPhoneAreaCode cannot be NULL. |
| ERR-20107 | recipientPhone cannot be NULL. |
| ERR-20108 | recipientAddress cannot be NULL. |
| ERR-20109 | recipientStreet cannot be NULL. |
| ERR-20110 | recipientPostCode cannot be NULL. |
| ERR-20111 | recipientCity cannot be NULL. |
| ERR-20112 | recipientState cannot be NULL. |
| ERR-20113 | recipientCountry cannot be NULL. |
| ERR-20114 | recipientBuildingNumber cannot be NULL. |
| ERR-20115 | deliveryNotes cannot be NULL. |
| ERR-20116 | productNameEn cannot be NULL. |
| ERR-20117 | If recipientType is B2C, and price is less than 150 EURO and recipientCountry is a European country (except UK), IOSSNumber cannot be NULL. |
| ERR-20118 | If shipmentType is MICROEXPORT and the total weight of the items in the order exceeds 300 KG, this is not allowed. |
| ERR-20119 | amountType cannot be NULL. |
| ERR-20120 | amountType must be one of the following values: ECONOMY or EXPRESS. |
| ERR-20121 | shipmentType CANNOT BE NULL. |
| ERR-20122 | shipmentType MUST BE ONE OF THE FOLLOWING: DOCUMENT, FREESAMPLE, MICROEXPORT, or MACROEXPORT. |
| ERR-20123 | recipientType CANNOT BE NULL. |
| ERR-20124 | recipientType MUST BE ONE OF THE FOLLOWING: B2B or B2C. |
| ERR-20125 | isAmazonPost CANNOT BE NULL. |
| ERR-20126 | isAmazonPost MUST BE EITHER 'yes' or 'no'. |
| ERR-20127 | Price CANNOT BE LESS THAN ZERO, ZERO, OR NULL. |
| ERR-20128 | receptionType CANNOT BE NULL. |
| ERR-20129 | receptionType MUST BE ONE OF THE FOLLOWING: ITWILLBRING or RECEIVEDFROMADDRESS. |
| ERR-20130 | Incoterms CANNOT BE NULL. |
| ERR-20131 | Incoterms MUST BE ONE OF THE FOLLOWING: DDP or DAP. |
| ERR-20133 | If recipientCountry is X and shipment is an Amazon shipment, EORINumber CANNOT BE NULL. |
| ERR-20134 | ATRNumber CANNOT BE NULL. |
| ERR-20135 | EArchiveNumber CANNOT BE NULL. |
| ERR-20136 | additionalInsurance CANNOT BE NULL. |
| ERR-20137 | additionalInsurance MUST BE EITHER 'yes' or 'no'. |
| ERR-20138 | paymentMethod CANNOT BE NULL. |
| ERR-20139 | paymentMethod MUST BE ONE OF THE FOLLOWING: FREIGHTPREPAID or FREIGHTCOLLECT. |
| ERR-20140 | THIS CUSTOMER ORDER NUMBER ALREADY EXISTS IN THE SYSTEM. customerOrderNumber: X |
| ERR-20141 | senderCountry IS INVALID. |
| ERR-20142 | senderCityName CANNOT BE NULL. |
| ERR-20143 | senderCountyName CANNOT BE NULL. |
| ERR-20144 | senderCityName/senderCountyName ARE INVALID. |
| ERR-20145 | recipientCity IS INVALID. |
| ERR-20146 | recipientCountry IS INVALID. |
| ERR-20147 | containerCode CANNOT BE NULL. |
| ERR-20148 | containerWeightInKg CANNOT BE NULL, ZERO, OR A NEGATIVE VALUE. |
| ERR-20149 | containerLength CANNOT BE NULL, ZERO, OR A NEGATIVE VALUE. |
| ERR-20150 | containerWidth CANNOT BE NULL, ZERO, OR A NEGATIVE VALUE. |
| ERR-20151 | containerHeight CANNOT BE NULL, ZERO, OR A NEGATIVE VALUE. |
| ERR-20152 | CALCULATED VOLUME CANNOT BE ZERO OR A NEGATIVE VALUE. PLEASE CHECK DIMENSIONS. |
| ERR-20153 | currency CANNOT BE NULL. |
| ERR-20154 | currency MUST BE ONE OF THE FOLLOWING: TRY, USD, EUR, or GBP. |
| ERR-20155 | quantity CANNOT BE NULL, ZERO, OR A NEGATIVE VALUE. |
| ERR-20156 | unitPrice CANNOT BE NULL, ZERO, OR A NEGATIVE VALUE. |
| ERR-20157 | gtipCode CANNOT BE NULL. |
| ERR-20158 | origin CANNOT BE NULL. |
| ERR-20159 | transportType CANNOT BE NULL. |
| ERR-20160 | transportType MUST BE ONE OF THE FOLLOWING: ROAD, AIR, or INTERMEDIATESHIPPING. |
| ERR-20161 | shippingPrice CANNOT BE LESS THAN ZERO, ZERO, OR NULL. |
| ERR-20162 | customerOrderNumber CANNOT BE NULL. |
| ERR-20163 | invoiceCurrency CANNOT BE NULL. |
| ERR-20164 | invoiceCurrency MUST BE ONE OF THE FOLLOWING: TRY, USD, EUR, or GBP. |
| ERR-20165 | invoiceCurrencyUnit CANNOT BE NULL. |
| ERR-20166 | invoiceCurrencyUnit MUST BE ONE OF THE FOLLOWING: TRY, USD, EUR, or GBP. |
Table 1. Service operation list